![]() I never get a call back, I go there and ask to speak to Tyler and he's not there and I call later and they say he's in a meeting he will call me back. He takes a pic of my card and the following friday I call and talk to a host and she tells me she is going to call home office about this situation she will call me back that same day. So now the Boss Tyler tells me he will call someone on monday and ask about if they can get some comps added to my account. I'm actually thinking like there has to be a glitch in the system if I have lived at my current address for 3 years and i've been getting flyers at least 5 times a month. Then they tell me next it's because I have no e-mail address in the system so then I showed them e-mails from them. I go all the way home and come back and show them I just got mail to my house in October. They tell me because my mail is coming back and i'm that's odd because I know I have been getting mail from them. ![]() I went to the jack on November 3rd and asked them why i didnt have any comps. I noticed in November I had no free play or free buffets, which i always have at least $30 in free play a week and a free buffet. I am a K member and I worked my butt off to get to that status and was so excited. I wanted to close it but they said they can't do that. I have been going to the Jack when they were the Horse shoe and today I went there and took my name, email and phone number off my account.
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